Jordan Threshold Program Monitoring & Evaluation
How MCC Tracks Progress
MCC emphasizes both achieving and measuring results in its threshold programs. During program development and implementation, MCC worked closely with the Ministry of Planning and International Cooperation, which coordinated program design on behalf of the Government of Jordan, and with USAID. Both USAID and the Government of Jordan contributed to establishing program milestones and refining program indicators for the threshold program.
Program indicators were tracked quarterly by MCC in a Results Reporting Table [see below] that reported progress over each quarter compared to the baseline and program targets.
Final Implementation Reports
USAID produced a final report based on information provided by implementers and USAID program managers. A brief overview of some highlighted results is also available in the Final Status Report.
Results Reporting Table
Jordan’s threshold program indicators were tracked quarterly by MCC in a Results Reporting Table that reported progress over each quarter compared to the baseline and program targets.
| Performance Indicator | Performance Indicator Name | End Result | Baseline as of May '07 | | 2007 Q3 |
2007 Q4 |
2008 Q1 |
2008 Q2 |
2008 Q3 |
2008 Q4 |
2009 Q1 |
2008 Q2 |
2008 Q3 |
2008 Q4 |
Notes |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Decisions made and Local Development Plans (LDP) developed in participation with citizen's committees in each of the nine targeted municipalities. | 9 local devmt plans | 0 | Target | Municipal selection | Municipal selection approved by GOJ | 9 Planning Workshops 9 Oversight Committees elected | 4 Local devmt Voluntary Committees established | 9 Local devmt Voluntary Committees established | 4 LDPs developed | 9 LDPs developed | 9 LDPs developed | — | | The process involved LDVCs and youth groups working closely with munips |
| Actual | Yes | Yes | Yes | Yes | Yes | On Target | On Target | 9 | — | | | ||||
| 2 | One public-private sector devmt project initiated in each of the nine municipalities. | 9 projects | 0 | Target | Municipal selection | Municipal selection approved by GOJ | Baselines established in 9 identified munips | Potential PPPs identified at the 9 munips. | Institutional capacity assessed and institutional framework agreed in 3 munips | 9 feasibility assessments PPP Toolkit completed; Training delivered | PPP strategy completed in 3 munips as model for remaining munips | 9 public-private sector devmt projects initiated | — | |
|
| Actual | Yes | Yes | Yes | Yes | Yes | On Target | Yes | 9 | — | | | ||||
| 3 | Improved financial, fiscal and human resource management systems installed in at least six of the targeted munips. | 6 munips | 0 | Target | Municipal selection | Municipal selection approved by GOJ | Municipal Capacity Overviews (MCOs) conducted | Scope of Works for Technical Assistance approved | Financial and HR Management analysis completed, TA started | Implement. of hardware and software solutions begun | Systems in 3 munips installed | Systems improved in 6 munips | Systems improved in 6 munips | | GOJ endorsed LGDP's recommendations to improve Jordan's municipal Financial and HR systems:
|
| Actual | Yes | Yes | Yes | Yes | Yes | Yes | On Target | On Target | 6 | | | ||||
| 4 | 10% increase in voter participation in 2007 elections | 10% increase from 2003 | Municipal (M): 479,117 (2003) Parliamentary (P):2,352,496 (2003) |
Target | n/a | M: 10% increase | P: 10% increase | — | — | — | — | — | — | | |
| Actual | n/a | M: 134% increase | P: 5.6% increase | — | — | — | — | — | — | | | ||||
| 5 | 10% increase in number of women voting in 2007 elections | 10%increase from 2003 | Municipal (M): 493,856 (2003) Parliamentary (P): 1,191,589 (2003) |
Target | n/a | M: 10% increase | P: 10% increase | — | — | — | — | — | — | | |
| Actual | n/a | M: 88% increase | P: 7% increase | — | — | — | — | — | — | | | ||||
| 6 | 10% increase in number of women registered for 2007 elections | 10% increase from 2003 | Municipal (M): 229,863 (2003) Parliamentary (P): 703,565 (2003) |
Target | n/a | M: 10% increase | P: 10% increase | — | — | — | — | — | — | | |
| Actual | n/a | M: 129% increase | P: 3.7% increase | — | — | — | — | — | — | | | ||||
| 7 | 10% increase in the level of citizen satisfaction with the delivery of services in at least 6 of the 9 munips | BL+ 10% | To be measured using selected customer feedback measurement tools | Target | Municipal selection | Municipal selection approved by GOJ | Municipal Capacity Overviews (MCOs) conducted | Wider-spread municipal service improvement program designed | Quality Service Improvement Training initiated | Intensive Quality Service Improvement Programs started in 3 munips | Intensive Quality Service Improvement Programs completed in 2 munips, plans prepared for 6 munips | Intensive Quality Service Improveme nt Programs (QSIP) completed in 6 munip, 10% increase in citizen satisfaction achieved | — | |
|
| Actual | Yes | Yes | Yes | Yes | Yes | Yes | Yes | QSIP installed in 6 munips | — | | | ||||
| 8 | 10% increase in municipal invmts in public services | BL+ 10% | 968,661.00 JD (Based on 2007 Actual Budget figures for Capital Expenditures in Public Services in 6 targeted munips | Target | Municipal selection | Municipal selection approved by GOJ | Municipal Capacity Overviews (MCOs) conducted | Municipal Financial Management Scope of Work Approved | TA activities started and work plans developed | Analysis of current financial situation and identification of improvement opportunities completed | Solution Design and Implement. completed | 10% increase in municipal invmts in public services achieved | 10% increase in municipal invmts in public services achieved | | Calculated based on 2008 Municipal Closing Accounts JD2,423,523.71 |
| Actual | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes 150.19% | | | ||||
| 9 | 10% increase in tax recovery rates in at least six of the targeted munips | BL+ 10% | 401,681.30 JD (Based on 2007 Actual Budget Property Tax Data in 6 targeted munips) | Target | Municipal selection | Municipal selection approved by GOJ | Municipal Capacity Overviews (MCOs) conducted | Coordination with MOF/UNDP property tax project started | Property Tax TA Scope of Work approved | Analysis of property tax situation completed, improvement opportunities identified | Solution Design and Implement. started | 10% increase in tax recovery rates achieved in 6/9 munips | 10% increase in tax recovery rates achieved in 6/9 munips | | Calculated based on 2008 Municipal Closing Accounts JD654,038.90 |
| Actual | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes 62.83% | | |
Indicator Descriptions
- Local develop planning will be undertaken by Local Development Units (LDUs) established and activated in the nine municipalities as per their mandate set by Ministry of Municipal affairs; the Local Development Voluntary Committees (LDVCs) provide support through volunteers representing council members, NGOs, and the private sector. The nine targeted municipalities had no local development plans at the outset of local governance development program.
- Potential public-private sector development projects will be identified and initiated in consultation with the municipalities and citizens through the Municipal Strategic Planning Workshops (MSPWs). The nine feasibility assessments for the potential projects will include a pre-feasibility assessment stage. Projects' ideas that prove to be viable during the pre-feasibility stage will undergo a complete feasibility study. Investment opportunities will be explored and initiated for feasible projects. To ensure the sustainability of the partnership projects, institutional capacity building will be provided to the nine municipalities. Therefore, LGDP considers the baseline situation for PPP projects at the nine municipalities as zero and will assess the feasibility of new projects identified as priorities by each municipality.
- Improving financial, fiscal and human resources management systems will include the procurement and installation of hardware and software solutions designed to solve the prevailing limitations of the current manual systems and contribute to the computerization of key municipal activities in key functional areas such as; municipal administration, service delivery, human resources and finance in order to improve overall municipal performance, delivery of public services to the citizens, accounting and budgeting practices, collection of municipal revenues as well as transparency and accountability mechanisms. Additionally, the hardware and software solutions will be accompanied with financial management, and human resources management technical assistance.
- This indicator measures the increase in the number of citizens registered to vote in elections (municipal and parliamentary) in 2007. Results reflect an increase in public participation and representation in the electoral process, including impact of the Municipal Law, passed in April 2007, which reduced the minimum voting age from 19 to 18 and introduced a 20% quota for women. Records of Ministry of Municipal Affairs show that (1,123,046) individual registered to vote in municipal elections 2007 comparing to (479,117) individual in 2003, while records in Ministry of Interior show that (2,454,686) individual registered to vote in parliamentary elections 2007 comparing to (2,325,496) individual in 2003.
- This indicator measures the increase in number of women registered to vote in elections (municipal and parliamentary) in 2007. The results of this indicator show the effect of introducing gender-sensitive measures (20% women quota), and reduction of voters age under the new 2007 Municipal Law and the higher political will in Jordan towards increased women’s involvement in public and political life. Records of Ministry of Municipal Affairs show that (926,959) woman registered to vote in municipal elections 2007 comparing to (493,856) woman in 2003, while records of Ministry of Interior show that (1,275,315) woman registered to vote in parliamentary elections 2007 comparing to (1,191,589) woman in 2003.
- This indicator measures the increase in the number of women voting in elections (municipal and parliamentary) in 2007. The results of this indicator show the effect of introducing gender-sensitive measures (20% women quota) and reduction of voters age under the 2007 Municipal Law and the higher political will in Jordan towards increased women’s involvement in public and political life. Records of Ministry of Municipal Affairs show that (572,328) woman voted in municipal elections 2007 comparing to (229,863) woman in 2003, while records of Ministry of Interior show that (729,825) woman voted in parliamentary elections 2007 comparing to (703,565) woman in 2003.
- Citizen satisfaction is the level of meeting the needs of citizens (youth, males and females) through delivering enhanced public services. Customer feedback measurement tools will be used to measure achieved customer satisfaction.
- This indicator measures municipal capital investments in public services which include spending on road construction and road signs, water drainage conduits and sewage pipes, street lighting and traffic lights, procurement of garbage collection equipment and vehicles, and construction of parks and gardens. Such investments aim at improving the delivery of public services. Baseline and measurement data are based on municipalities’ records; specifically 2007 actual budget figures.
- This indicator measures the increase in property tax collection rates through improved assessment and collection methods and conducting property tax training workshops for municipal councils and financial staff in the targeted municipalities. Baseline and measurement data are based on municipalities’ records; specifically 2007 actual budget figures.