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Lesson Learned

Donors and the utility needed to have a better plan for how to expand access to the grid once more power was available due to the Mount Coffee intervention.

Donors and the utility needed to have a better plan for how to expand access to the grid once more power was available due to the Mount Coffee intervention.  Mount Coffee coming online meant that there was substantially more power available, but the evaluation found that more power led to more illegal connections to the grid.  This was because the utility did not have the resources to expand connections at a rate that could keep up with the pent-up demand.  Donors committed to expanding the network to different geographic zones, but households and businesses just outside of those zones had access to the grid, but no way to get a legal connection from the utility.  Connections in these areas are now being served through illegal connections, exacerbating already high commercial losses.