MCC, Liberian Millennium Challenge Account (MCA), and the implementing contractor could benefit from more streamlined communication. The evaluation found that communication was an issue, particularly in the design phase. If the pipeline had been a larger MCC program, a project management consultant (PMC) would have been hired. However, for this smaller program, there was not a PMC resulting in some miscommunication as MCC communicated through MCA, and MCA communicated to the implementing contractor and the Liberia Water and Sewer Corporation. More direct communication and better coordination with MCC could have streamlined the implementation process.
Lesson Learned